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Mail Delivery Process
Important Notes
Editing your Mail Control File
You can set up unlimited e-mail aliases for e-mail addresses which are to forward to an address other than your POP3 mailbox. You can create POP addresses or aliases at will
thorugh you control panel.
The Delivery Process
Suppose someone sends an e-mail to the address: person@yourbusiness.com. If the user bill and the domain yourbusiness.com physically exists on
our server, the mail message will be routed to the appropriate server. The configuration files then decipher that the mail for domain yourbusiness.com
will be routed to local user bill.
Next, the server checks the home directory for the user bill. What it is looking for is further instructions on routing the mail message. The first
thing it will look for is the " e-mail .domains" file as a means of having 'virtual users' within your domain.
The server will also look for and process a .forward
and/or a .alias file as on other UNIX servers but as the .domains file combines the functions of the two, they are not really necessary.
The Sending Process
Suppose you want to send an e-mail to the address: person@there business.com. First your system checks to see if you are actually on the Internet.
Second, it checks to see if your use of that access is valid. Third, it checks to see if the SMTP server you are using is recognized by the ISP
involved. Most ISP's require that you only use their SMTP server, so that they can ensure you are not sending SPAM. Thus, unless you are using
OfficeOnWeb as your access, we are usually not involved in sending your mail in any form. Only the receipt. OfficeOnWeb's ISP SMTP server is smtp.safepages.com.
It will only work if you are using us as the dial up at the time.
IMPORTANT: Please read the following information:
- The simplest way to edit your .domains file, and the only supported OfficeOnweb technique, is with your control panel.
- Please don't put a line with an imaginary address on the left and
an imaginary address on the right, nor should you put the same address. It can cause a mail loop - Yuck, yuck, phooey, phooey!! It can cause
many problems with the mail system and will earn you much ill will and wrath from us and others.
- E-mails sent to your autoresponse addresses that will receive an autoresponse. Please use your control panel
for these as well.
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